11 Populier St, Randpark Ridge, Johannesburg, 2194

Get In Touch

Contact Us

hello@zenzeroagency.com
+27 (0) 11 568 4245

FAQ

Got Any Questions?

What services do you offer?

We offer a full range of creative services, including graphic design, branding, web design and development, social media management, videography, and photography. Our team is equipped to handle everything from brand creation and website launches to digital marketing strategies tailored to your business needs.

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How long does a typical project take?

The timeline depends on the project scope. Branding and logo design might take a few weeks, while websites or full-scale marketing campaigns can take several months. We work closely with clients to set realistic timelines and ensure every step meets your expectations.

Do you offer packages, or are services priced individually?

We offer both! For clients needing multiple services, we craft packages designed to provide everything needed at a competitive rate. Individual services are also available, allowing you to select the best fit for your goals.

How involved do I need to be in the creative process?

Our process is collaborative and adaptable to your preferences. We start with a comprehensive briefing session to understand your vision, then keep you updated throughout the project. We welcome feedback to ensure the final product aligns with your goals, but we can also handle the details if you’d prefer a hands-off approach.

Can you help with social media and digital marketing as well?

Yes! We offer social media management, content creation, and digital marketing services, from campaign strategy and planning to post creation and analytics. Our team can help build and maintain a strong online presence to engage your audience.

What platforms do you design websites on?

We specialise in WordPress, but are skilled in most common web platforms, allowing us to tailor the platform to your business type and goals. 

How do I get started with a project?

Starting a project is easy! Simply reach out to us via email or phone, and we’ll set up an initial consultation to discuss your needs, budget, and goals. From there, we’ll create a custom proposal outlining the project’s scope and timeline.

Do you provide ongoing support after the project is completed?

Yes, we offer various support packages to keep your brand or website updated. From minor edits to full-scale redesigns or ongoing marketing services, we’re here to support your growth long-term.

What do you need from me to get started on my project?

To get started, we’ll need a clear brief, including any brand guidelines, ideas, or references you may have. We’ll guide you through the process, and our initial consultation is designed to gather the essential details to hit the ground running.

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